Privacy Policy (Loi 25)

1. Person responsible for personal information

In accordance with Quebec’s Loi 25, Montreal Limousines has designated a person responsible for the protection of personal information.

Email: info@montreallimousines.ca

Subject line: Protection of Personal Information

2. Information we collect

We collect only the information necessary to provide transportation services and communicate with you. This may include:

• Name
• Email address
• Phone number
• Pickup and drop‑off details
• Flight information (if applicable)
• Special requests or notes you provide
• Billing information when required

We do not collect sensitive information unrelated to transportation services.

3. How we use your information

Your information is used to:

• Process and confirm reservations
• Communicate with you regarding your trip
• Coordinate service with your assigned chauffeur
• Improve our website and customer experience
• Meet legal and regulatory requirements

We do not sell, rent, or trade your personal information.

4. Disclosure to third parties

Your information may be shared only with:

• Your assigned chauffeur (owner‑operator)
• Payment processors (for billing)
• Technology providers essential to website operation

These third parties receive only the information necessary to perform their duties.

5. Consent

By submitting a form or making a reservation, you consent to the collection and use of your information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual limitations.

6. Data retention

Personal information is retained only for the time necessary to:

• Provide the requested service
• Meet legal and accounting requirements

Once no longer required, information is securely deleted.

7. Security measures

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encrypted website (SSL)
• Restricted access to personal information
• Secure data storage

While no system is completely risk‑free, we follow industry best practices to protect your data.

8. Your rights under Loi 25

You have the right to:

• Access your personal information
• Request corrections
• Withdraw consent
• Request deletion of your information
• Ask how your information is used or shared

To exercise your rights, contact us at info@montreallimousines.ca.

9. Cookies

Our website uses cookies to improve functionality and analyze traffic. You may disable cookies in your browser settings if you prefer.

10. Updates to this policy

This policy may be updated periodically. The most recent version will always be available on this page.